Testing chatbots is one of the things I like to do in my pastime. And it is not hard to do. When you have a Facebook account you can use the Facebook Messenger. And what about WhatsApp or WeChat? Also, a lot of companies use chatbots to talk to their customers online.
Sharing my chatbots knowledge
During the testing my knowledge about the chatbots increased. Having this knowledge is nice, but why not share this knowledge? Sharing is caring! A lot of information can be found online, but it is scattered and not always complete. Or even completely wrong. Not every chatbot uses artifical intelligence for instance.
That’s why I am going to give away some free stuff. I will take you in my journey of testing chatbots and share my experiences. This shared content can be commercial or technical, but always with a sharing message in mind. For me it is all about educating my readers on chatbots.
What can you expect?
Sharing knowledge about chatbots sounds good, but what knowledge will be shared?
Expect the coming months answers to the following questions:
- Chatbot product comparison (WeChat vs. WhatsApp etc.)
- Deepdive in a chatbot product (Google DialogFlow, Azure Information Bot, etc.)
- Where are chatbots applied?
- What kind of chatbots are there?
- What kind of chatbot frameworks are there? (Watermelon, ManyChat etc.)
- Chatbot framework comparison
- Deepdive in a chatbot framework
Answers to these questions will be blogged monthly on TestingSaaS.
Remember this post? Well, now you know what TestingSaaS aka The Marco Polo of SaaS will do the coming months.
Do you want to know more?
Chatbot documentation is not the only service TestingSaaS delivers.
Do you need a manual for your (SaaS) software, a blog, a whitepaper or even an FAQ?
Feel free to contact TestingSaaS here and let’s talk!