From Tool User to Strategic Technologist
Tooling doesn’t scale without thinking.
Automation doesn’t work without understanding.
Observability doesn’t help without interpretation.
TestingSaaS helps IT teams not only test better,
but build better engineers.
That’s why I’ve developed a structured Skill Maturity Framework below, including learning paths that I consider strong for Observability and green IT.
📊 The Skill Maturity Model
Level 1 – Tool User
Uses tools according to documentation.
Responds to incidents.
Level 2 – Operator
Manages pipelines and monitoring.
Resolves known issues.
Level 3 – Analyst
Understands cause and effect.
Can interpret metrics.
Performs root cause analyses.
Level 4 – Architect
Designs systems with scale, cost, and reliability in mind.
Level 5 – Strategic Technologist
Thinks in terms of systems, risk, sustainability, and business impact.
Most teams operate between Level 1 and 2.
True digital maturity only really begins at Level 3.
The TestingSaaS Learning Resource Hub shows you some structured programs I personally consider strong for following the TestingSaaS Skill Maturity Framework
Let’s make your team a mix of all these levels with every team member his specific skills.